Matrix42 Native Connectors Orchestration

The Native Connectors (EPE) provides the possibilities to orchestrate the following activities: All connectors activities

More detailed descriptions for activities can be found from per Native Connector type documentation: Native Connectors description 

General info about orchestration node logic

The orchestration node always has two possible outcomes: either the orchestration is completed or there has been an exception and the orchestration action could not be performed. Different follow up actions can be defined in case there is an exception such as an incident being recorded or a notification to the service desk to complete the action manually. Exceptions can also be that the attribute that should be affected in the external system is not present or the external system cannot be reached. For troubleshooting please take a look of ITSM logs and Native Connectors (EPE) (master and workers) logs.

To connect the Matrix42 Service Management tool and Matrix42 Native Connectors, it is necessary to configure several settings in the Platform Settings in Administration UI. These needs to be done only once.

By default the properties which are needed to connect to Matrix42 Native Connectors are fetched from consul. This is why you have to set consul.enabled property to true. Then you can make sure, that “provisioning.configuration.consul” is enabled as well.

Matrix42 Native Connectors – Platform settings for consul:

When Consul is enabled all the needed configurations are defined for the Matrix42 Native Connectors:

Matrix42 Native Connectors - manual connection configuration: