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Matrix42 Core: Summary of required information for the setup

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Matrix42 Core: Summary of required information for the setup

Introduction

This document serves as a summary of the information necessary for the successful setup and configuration of the Efecte ITSM solution. To ensure a seamless setup process, kindly provide the details outlined in the tables below to your designated technical consultant. It is imperative to recognize that the environment setup cannot progress without providing this information.

Summary of the required information

Efecte environment

# Item Example value
1 Environment URL acmecompany.efectecloud.com

M365 email integration

# Item Example value
1 Directory (tenant) ID f4a2d759-d9c1-4f66-92a0-7bf5e7ac3d2a
2 Application (client) ID c5e3a2d4-1b8f-3da0-9c72-0fe4b8a71b1d
3 Primary domain https://login.microsoftonline.com/<Directory (tenant) ID>
4 Username [username]@[domain].com
5 Password -

Microsoft Entra ID (Azure AD) integration

# Item Example value
1 Directory (tenant) ID f4a2d759-d9c1-4f66-92a0-7bf5e7ac3d2a
2 Application (client) ID c5e3a2d4-1b8f-3da0-9c72-0fe4b8a71b1d
3 Client secret YF_7P~wiK7ScKIUtH02nJ9X-ZUFyAySVTVjtWau0
4 Primary domain https://login.microsoftonline.com/<Directory (tenant) ID>
5 Username [username]@[domain].com
6 Password -

Efecte configurations

# Item Example value
1 Ticket ID prefix ACME-

 

setup summary itsm essentials

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