FI Finnish
SE Swedish
FR French
PL Polish
DE German
US English (US)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (US)
FI Finnish
SE Swedish
FR French
PL Polish
DE German
US English (US)
  • Log in
  • Home
  • Platform
  • ESM
  • Other Technical ESM Documentation
  • Handler Documentation

Handler - DirectLinkGenerator

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Service Management
    Matrix42 Professional Solution Matrix42 Core Solution Enterprise Service Management Matrix42 Intelligence
  • Identity Governance and Administration (IGA)
    IGA overview IGA solution library
  • Platform
    ESM ESS2 ESS Efecte Chat for Service Management Integrations Add-ons
  • Release Notes for M42 Professional, IGA, Conversational AI
    2026.1 2025.3 2025.2 2025.1 2024.2 2024.1 2023.4 2023.3 2023.2 2023.1 2022.4 2022.3 Release Information and Policies
  • Other Material
    Terms & Documentation Guidelines Accessibility Statements
  • Services
+ More
    • Service Management

    • Identity Governance and Administration (IGA)

    • Platform

    • Release Notes for M42 Professional, IGA, Conversational AI

    • Other Material

    • Services

Handler - DirectLinkGenerator

DirectLinkGenerator handler automatically generates a link to the data card where it is used which can be sent to other user e.g. in E-mail. In addition, you can include the handler in a data card with EntityStateMailHandler and AutoMailSenderHandler to attach the link to a service desk reply. In order to access the data card, user must have Efecte-account and be logged in.

With attribute metadata, you specify the base URL for Matrix42 which generates correct link and you can also specify how the data card presents the link. Notice that user must have Matrix42-account and must be logged in to see the contents of the data card. If the link is opened when not logged in, data card is opened after logging in.

DirectLinkGenerator can also be used in mails: AutoMailSender, EntityStateMail  and Events

The following tables provide information on the attribute settings and metadata requirements for DirectLinkGenerator handler. Compulsory metadata is provided in a Required attribute metadata table including proposals for possible metadata values. Accordingly, optional metadata is presented in a corresponding table.

Table 1.  Attribute Settings

Handler name Datatype
DirectLinkGenerator String

Table 2.  Required Attribute Metadata

Name Value Description
Application url For example: http://matrix42.company.com/matrix42 The path to Matrix42 application root.

Table 3.  Optional Attribute Metadata

Name Value Description
Link text [Right click and Copy] A link caption. Matrix42 displays the value you enter as the link's caption. User can right click this text and select "Copy Link Location" or "Copy shortcut" to copy the URL to clipboard. The actual text may vary depending on browser. If left undefined, the data card displays the whole plain URL.
directlinkgenerator direct link generator handler processor linkbuilder

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Related Articles

  • Attribute Metadata - ReferenceSearchFilter
  • Attribute Metadata - ShowCode
  • Attribute Metadata - Related Data Card Search

Copyright 2026 – Matrix42 Professional.

Matrix42 homepage


Knowledge Base Software powered by Helpjuice

0
0
Expand