ESP-5656 Configure multiple form fields to single template attribute

Release note

The feature allows an admin to collect information from multiple single line (string) input fields and store the value in one text field.

ESP-5718 Adding section title to a form & text block to a form

Release note

Admins can include section titles and text blocks on a form, to provide more guidance to an end-user completing a form. When creating or managing a form, next to 'New field'-button, there is a 'New element'-button. When clicking the button, a drop-down menu appears below it, with section title and text block. Section title can be up to 450 characters and text block can be up to 2000 characters. Admin can arrange the order of the section title and text block. Section title and text block are only visible when creating an incident, not on detailed view of existing issue.

ESP-6928 Create Drop-down from a reference attribute

Release note

An administrator can create a drop-down from a reference attribute of the target template to be used as a drop-down or multi-value drop-down on Forms. Reference values follow the webapi user defined in the self-service general settings. Admin can preview the data and see the total amount of datacards. If multi-select, admin can also specify min and max number of selections, where max/min input fields are limited to between 1-25.

ESP-6801 Tooltip for reference values

Release note

If tooltip is set to be visible in the form field configuration, it becomes visible while hovering over a menu value for a drop-down or multi-select drop-down field in the end-user UI. The visible tooltip values are the same as are set in “selected” attributes in template configuration. 

ESP-7348 Custom drop-down/check box form fields

Release note

An administrator can present a custom set of options for questions on the form. Custom values are only stored in the form editor and can be chosen to define a custom set of values for a drop-down, multi-select drop-down, or checkbox. Each value can be up to a maximum length of a static value (450 characters), and maximum of 100 values can be added. The administrator can set the target attribute to a string, multi-value string or text.

ESP-7470 Selecting an attribute as source for a dropdown field

Release note

When adding a checkbox, drop-down, or multiselect dropdown, the admin selects a source attribute. The adminstrator can choose a different template to see a list of available attributes. The administrator can select a target attribute in the target template, if the source attribute is not a reference attribute.

ESP-7483 Multi-mapping for dropdown fields

Release note

An ESS2 adminstrator can configure a form wher to capture information from multiple form fields to one attribute. When adding checkbox, dropdown, or multiline dropdown form fields, the admin can select an attribute with datatype text attribute to be the target for values given in the form input fields.

When the request is sumitted, the string values of the selected options are written as a line to the value of the targeted text attribute, formatted as following:
Multiple selections: <field name>:<selected value 1> <selected value 2>,...
Single selections: <field name>:<selected value 1>

When the request is viewed (detail view), only the value of the target text attribute is displayed

ESP-5371 Get the latest comment

Release note

CommentHandler's Python API has two new functions for handling comments. The new functions are getLatestComment() to return latest comment added, and getAllCommentsOrdered() to get ordered list of comments.

ESP-6915 Support for web API user

Release note

Specifying a user profile will define the permissions that will be used to display all reference data types to the user of the ESS2 portal. The configuration will be done under General Settings > Other settings, the Admin can specify a “Permission User”, the username of a user to be used for permissions when fetching reference values.

Improvements to existing functionalities

ESP-4938 Remove Links to Panels and Panel groups when they are removed

Release note

All entities that represents link/panel/group will be deleted permanently.

ESP-6386 In logo customization page the logo image is stretched to fit the whole page

Release note

Visuals with logo appearance fixed.

ESP-6687 Admin left side menu - expand/contract arrow

Release note

Arrows on the self-service admin page are removed.

ESP-6701 Left hand navigation interaction improvement

Release note

Navigation improved on Panel configuration pages.

ESP-6714 Rename Add New Panel button

Release note

'Add Panel Group' renamed to 'New Panel Group'

ESP-6727 Add link overlay improvement

Release note

Usability improved in external URL link configuration.

ESP-6753 Enabling File attachments and Discussions - improvement

Release note

Labels for commenting and file attachments removed.

ESP-6784 Improvement: Add higher padding to bottom of the admin Homepage settings

Release note

User interface on self-service homepage configuration page improved.

ESP-7326 It is really hard to distinguish the clickable parts of the breadcrumb navigation

Release note

Breadcrumb navigation improved.

ESP-7551 Required fields on forms

Release note

All required form fields need to have an asterix to distinguish them from non-require form fields. Any forms with required fields need to have state “* indicates a required field” at the top of the form.

ESP-7564 Focus state

Release note

Every item that can be selected/focussed to has now a focussed state.

ESP-7577 Remove automatic carousel animation

Release note

Automatic carousel animation is removed.

ESP-7631 ESS2 Keyboard navigation

Release note

Keyboard navigation on the ESS2 user interface improved. The user shall have access with the keyboard to all functionality of ESS2 UI.

ESP-7666 Panel as parent in breadcrumb

Release note

When the user opens a Form page from a link in a panel, the breadcrumb will display the panel name as the parent object for the panel. Clicking on the parent link will open the related panel on top of the current page.

ESP-7679 Font and readability improvements

Release note

Improved font and readability improvements based on accessibility guidelines.

Bug fixes

ESP-6996 Homepage icon on breadcrumb has no visible focus state

Release note

Fixed issue on homepage icon on breadcrumb

ESP-7231 After upload image blank container with text 'uploaded image' is shown for logo and background image

Release note

Fixed the issue when uploading an image.

ESP-7232 After uploading new background image user can see old one. New image is visible after refresh

Release note

Fixed the issue when uploading background image.

ESP-7235 Request status color follows greeting text color

Release note

Fixed that greeting text color change shall impact only on greeting text.

ESP-7236 The x-button doesn't clear search query on search results page

Release note

X-button clears now search bar query.

ESP-7243 Multiselect dropdown show select all / deselect all button, if no static values exist

Release note

Fixed visuals in multi-select dropdown form field.

ESP-7244 Text area input label overlaps with input

Release note

Fixed visuals in text area input form field.

ESP-7247 When attribute for override is changed from static to string value is not clear.

Release note

Value cleared when override changed from static to string.

ESP-7250 Date and time border is not shown

Release note

Fixed visibility issue with date and time form field.

ESP-7251 Odd outline for item category breadcrumb

Release note

Fixed UI issue on breadcrumb on product items.

ESP-7252 After click submit button on comment editor button moves a few pixels up

Release note

Fixed the user interface issue with comment submit button.

ESP-7254 Hour selection position is wrong in date time form field

Release note

Fixed hour selection visuals in date and time form field.

ESP-7256 iPhone: overlap item category image on header and footer

Release note

Fixed visuals in iPhone for item category.

ESP-7319 File size warning message does not show all the text

Release note

Fixed the visuals in file size error message.

ESP-7322 In panels, hover over effect for titles is text cursor instead of pointer

Release note

Fixed pointer visuals on hover effects for titles.

ESP-7327 Quick search placeholder text seems off centered

Release note

Fixed quick search placeholder.

ESP-7328 If using quick search in offering item page when using the quick search there are visible borders on offering image previews

Release note

Fixed visualisation in quick search.

ESP-7329 On search results page hover over effect of category is text cursor instead of pointer

Release note

Fixed visual hover effect on search results.

ESP-7365 Save button not disabled in dialog if panel doesn't have name

Release note

Fixed save button on panel configuration.

ESP-7508 Desktop mode will not scroll on Android tablets

Release note

Fixed the scroll issues on tablets.

ESP-7509 Quicklinks and open issues are misalinged on Android tablet

Release note

Fixed quicklinks and Open cases UI issues for tablets

ESP-7895 Rename cases page title, breadcrumb and detail view breadcrumb to "My Cases"

Release note

My Cases title, breadcrumb and detailed view breadcrumb renamed to have more consistent naming.

ESP-7915 CP-7827: Error when changing form source to form link in panel group

Release note

Prevent errors when changing the action of a link in ESS2 admin panel.

ESP-7922 CP-7785: ESS2 localization bug (German): wrong wording used in "due time" shown to end user

Release note

Localisation term fixed.

ESP-7929 CP-7379: Rich edited text shows tags

Release note

Visualisation for rich edited text on issues improved.

ESP-8014 Missing outline on the file upload area

Release note

Bug in file upload visuals fixed.